Namrata Patel

About Namrata Patel

As a dynamic and dedicated professional, I specialize in delivering Agile/Scrum-based IT and eCommerce projects, with a strong track record in end-to-end execution, quality assurance, and cross-functional team leadership. I bring hands-on expertise in managing marketplace operations across platforms like Amazon, Flipkart, and Snapdeal, while effectively coordinating with vendors and internal stakeholders to meet business goals. Proficient in tools such as Jira, Confluence, Linear, and Selenium, I adopt a data-driven approach to track KPIs, automate reporting, and drive continuous process improvements. I’m committed to enhancing operational efficiency and customer satisfaction by managing risks, mentoring teams, and ensuring timely project delivery aligned with evolving market needs. To know more about me or my work, please drop me a line at n••••••••@yahoo.co.in

Experience

1. Project Manager & Qa Lead

   Turnoutnow

   Dec 2022 — Present

   I lead end-to-end project delivery—from initiation to deployment—ensuring alignment with scope, timelines, budgets, and strategic goals. I drive Agile/Scrum ceremonies such as sprint planning, stand-ups, retros, and backlog grooming to foster cross-functional collaboration and continuous improvement. I oversee QA efforts across all phases, including test strategy, functional/regression testing, UAT, and LLMbased NLP feature validation. I maintain clear communication with stakeholders, manage risks proactively, and resolve issues to sustain delivery momentum. I use tools like Jira, Confluence, Linear, Selenium, and Jam to optimize workflows and reporting. I lead and mentor diverse teams, instilling accountability and high performance, while continually enhancing processes in line with best practices.

Education

• Welingkar Institute of Management

  Post Graduation Diploma in Operations Management

  2013 — 2014

• Shreemati Nathibai Damodar Thackersey Women's University

  B.Com

  2000 — 2006