Namrata P.
Senior Business Analyst @Delta Air Lines
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WORK HISTORY
Senior Business Analyst @Delta Air Lines
Atlanta, GA, US
At Delta Air Lines, I am playing a pivotal role in enhancing system integration by developing new APIs, like-for-like APIs from legacy SOA services in the AWS cloud. I ensured minimal downtime by providing critical support for production issues, which greatly improved the user experience. My expertise in executing complex database SQL queries allows me to resolve production bugs swiftly, contributing to operational efficiency.
EDUCATION
University of Mumbai
Bachelor of Engineering - BE, Electrical, Electronics and Communications Engineering
GIA (Gemological Institute of America)
Graduate diamonds, Diamonds
ABOUT NAMRATA P.
About me -Senior Business Analyst with over 8 years of experience transforming business needs into data-driven product strategies that deliver measurable impact-Experienced in Agile environments, Scrum, and Product Ownership-Skilled at defining/refining product requirements and shaping product vision-Focused on optimizing product performance and customer experience-Led end-to-end API integration efforts, enabling seamless communication across enterprise systems and external vendors-Developed and migrated like-to-like APIs and SOA services to AWS Cloud, ensuring consistent functionality and performance-Strong in statistical modeling, SQL queries, and market research-Proven track record of using analytics to inform decisions and solve complex problems-Known for cross-functional collaboration and bridging technical + non-technical teams-Passionate about leveraging data to drive innovation, enhance credit performance, and create customer-centric solutions Core Skills & ToolsAgile Scrum • Product Management • JIRA • RALLY • ADO • TFS • MS Suite • SQL • MS Visio • Lucidchart • AWS • Cloud Platforms • APIs • RESTful Web Services • Systems Architecture • Market Research • Statistical Modeling • Tableau • Power BI • Postman • Swagger • SoapUI • TOAD • Dbeaver • Oracle db • Project Management
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