Namrata Behl
Senior Leader - Insurance & Technology Leader | Digital Transformation & Strategy | Outcomes and Value Driven | Agile | SAFe® Product Owner | CSM®
- Role
- Associate Director at Cognizant
- Location
- Dover, NH, US
- LinkedIn followers
- 500 followers
About Namrata Behl
I am an accomplished and empathetic technology executive with a passion for developing…
Experience
Associate Director
May 2025 — Present · NH, US
Manage GRS portfolio for Cognizant projects at Liberty Mutual to strengthen delivery governance, drive customer value and lead growth aligning with customer’s strategic objectives and priorities.• Steer strategic planning, execution, and delivery of complex projects and programs• Understand customer context and deliver customer experience to provide value-added measurable outcomes and innovation as a trusted advisor through regular touchpoints, foster transparent communication and proactive issue resolution.• Partnered with cross-functional leaders to enhance delivery governance, performance analytics, operational transparency, SoW management and financial management.• Anchor and drive steering committee meetings provide governance for all active engagements.• Implement portfolio management processes, monitor customer performance metrics (NPS, CSAT) and dashboards, manage executive priorities and deliver experience and identify business opportunities.
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