Namitha P K
Business Execution Consultant @Wells Fargo
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WORK HISTORY
Business Execution Consultant @Wells Fargo
Bengaluru, IN
Working as a Business Execution Consultant in the Digital Product Support team under the Strategy and Digital Innovation vertical. Analyzing and triaging digital customer experience issues across consumer lending, consumer and small business banking, to identify root causes and improvement opportunities. Driving product enhancement initiatives by translating customer pain points into actionable solutions to elevate user satisfaction. Developed interactive Jira dashboards to visualize issue trends and provide senior management with data-driven insights.🤖 Leveraging Generative AI to uncover insights that optimize both the technical and functional performance of digital banking products. Initiated process improvement changes within the team to streamline workflows and enhance operational efficiency.
EDUCATION
National Institute of Technology Calicut
Bachelor of Technology - BTech, Electrical and Electronics Engineering
BITS Pilani Work Integrated Learning Programmes
Master's degree, Software System
ABOUT NAMITHA P K
5+ years of experience in digital banking, technology analysis, customer experience and…
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