Namit Dubey

Senior ServiceNow Developer at Globant | ServiceNow Certified Implementation Specialist | ITSM • ITOM • Agentic AI • Now Assist

Role: Senior Software Engineer Adv at Globant
Location: Indore, MP, IN
LinkedIn followers: 500 followers

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About Namit Dubey

I am a ServiceNow Developer with 5+ years of experience specializing in IT Operations Management (ITOM), CMDB architecture, Discovery implementation, and enterprise integrations. I focus on building strong configuration foundations that enable accurate service mapping, event correlation, impact analysis, and proactive infrastructure management. My experience includes optimizing CMDB data models, configuring MID Servers, implementing ITSM processes, and developing custom applications and integrations that enhance operational visibility and efficiency.With the evolution of AI within ServiceNow, I actively leverage Predictive Intelligence, Now Assist, and emerging Agentic AI capabilities to design intelligent automation solutions. I am passionate about combining ITOM visibility with AI-driven decision-making to enable proactive incident management, autonomous workflows, and self-optimizing IT operations. My goal is to help organizations move from reactive support models to predictive, AI-powered service ecosystems that deliver measurable business value.

Experience

Senior Software Engineer Adv
Globant
Feb 2026 — Present

Education

Acropolis Group of Institutions
Bachelor of Technology - BTech, Computer Science
2017 — 2021

Contact information

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Current company

Globant

IT Services and IT Consulting · 28K employees · San Francisco, California, United States

At Globant, we create the digitally-native products that people love. We bridge the gap between businesses and consumers through technology and creativity, leveraging our experience as an AI powerhouse. We dare to digitally transform organizations and strive to delight their customers. - We have more than 30,000 employees and are present in 33 countries across 5 continents, working for companies like Google, Electronic Arts, and Santander, among others. - We were named a Worldwide Leader in AI Services (2023) and a Worldwide Leader in CX Improvement Services (2020) by IDC MarketScape report. - We are the fastest-growing IT brand and the 5th strongest IT brand globally (2024), according to Brand Finance. - We were featured as a business case study at Harvard, MIT, and Stanford. - We are active members of The Green Software Foundation (GSF) and the Cybersecurity Tech Accord. For more information, visit https://bit.ly/globant_com Follow us: http://www.twitter.com/globant http://www.youtube.com/Globant http://www.facebook.com/Globant https://instagram.com/Globant https://www.tiktok.com/@globant

globant.link

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About Namit Dubey

Experience

Senior Software Engineer Adv

Education

Acropolis Group of Institutions

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