Namit Chawla
Director
- Role
- Director at Gartner
- Location
- Ghaziabad, UP, IN
- LinkedIn followers
- 500 followers
About Namit Chawla
Teleperformance has been the platform for advancing quality management initiatives, where we have focused on optimizing processes, enhancing team performance, and leveraging root cause analysis to elevate service delivery standards. With over a year at the helm as Director of Quality, we have strengthened operational frameworks through data-driven insights and collaborative strategies, ensuring alignment with organizational goals. Previous roles at WNS Global Services and MattsenKumar LLC involved pivotal contributions to transactional quality and senior leadership, shaping a robust foundation in auditing, team management, and analytical problem-solving. Across these experiences, a passion for fostering operational excellence and driving impactful results has been consistently demonstrated.
Experience
Director
Sep 2025 — Present · Gurugram, IN
Education
Modi Public School, Kota
Higher secondary
2004 — 2006
St. Francis Convent School
Secondary school
2000 — 2004
Regional college for education research and technology
Bachelor of Engineering (B.E.)
2006 — 2010
Skills
- Six Sigma
- Auditing
- Business Analysis
- Transaction Monitoring
- Quality Assurance
- Iso 9000
- Quality Management
- Team Management
- Microsoft Office
- Analysis
- Root Cause Analysis
- Transaction Processing
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