Naman Aggarwal

Assistant Product Manager @IOSH

GB

Led delivery of multi-stakeholder projects, including the implementation of Civica LMS and Go-to-Market strategy for the IOSH Level 3 Certificate, ensuring alignment across legal, tech, marketing, and operational teams.• Managed vendor relationships through requirement scoping, progress reviews, and testing cycles, achieving 100% compliance with quality and accessibility standards and reducing delivery delays by 10%.• Leveraged generative AI to accelerate product ideation and feature prioritisation, cutting discovery cycle time by 20%. • Delivered process automation improvements in content review workflows, reducing manual effort by 20% and improving turnaround times.• Directed UAT for Microsoft Dynamics 365 rollout (Sept 2025), validating workflows, logging and resolving 50+ issues, and ensuring seamless integration with business processes.• Handled API integrations for Microsoft Dynamics 365, enabling data to move correctly between systems.• Produced and maintained dashboards (Power BI) and KPI reports, increasing leadership visibility into project health and enabling 25% faster decision-making on resource allocation.• Applied Lean Six Sigma methodologies to streamline portfolio, eliminate underperforming offerings, and reduce costs by approximately. 15%.• Executed market and competitive analysis (PESTLE, Porter’s, SWOT) to guide product improvements, resulting in 2 new offerings launched and 10% growth in learner engagement.• Institutionalised EDI integration across digital platforms, ensuring accessibility compliance and improving inclusivity scores in user feedback by ~18%.

Loughborough University

Master of Business Administration - MBA

Dr Akhilesh Das Gupta Institute of Technology & Management

Bachelor of Technology (B.Tech.)