Naman Mittal

Manager- Customer Success | Growth | Grit | Gratitude

Role
Customer Success Manager at Axestrack
Location
Jaipur, RJ, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Naman Mittal

At Axestrack Software Solutions, my focus is on enhancing logistics services through…

Experience

  1. Customer Success Manager

    Axestrack

    Feb 2023 — Present · Jaipur, IN

    Multi-national global experience in interacting with senior management, collaborating across boundaries and relationship management, and influencing without authority. Business analysis, requirements definition & management, analytical thinking, managing challenges, proactive thinking, effective communication, developing and delivering presentationsManaged logistics challenges in African continent, developing tailored solutions for improved service delivery.• Built strong relationships with local partners in Middle East and East Africa.• Led strategic initiatives to enhance customer experience and drive revenue growth.• Collaborated with cross-functional teams to streamline operational processes.

Education

  • Indian Institute of Management, Indore

    Executive MBA, Logistics, Materials, and Supply Chain Management, Business Administration, Management and Operations

  • Poornima University

    Master of Computer Applications - MCA, Artificial intelligence and data science

    2021 — 2023

  • University of Rajasthan

    Bachelor of Science - BS, Economics

    2016 — 2019

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Naman Mittal — Customer Success Manager at Axestrack in Jaipur, RJ, IN | Unifers