Naman Kumar
Customer Service Representative @Sobeys
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WORK HISTORY
Customer Service Representative @Sobeys
Toronto, ON, CA
Developed strong conflict resolution, multitasking, and relationship-building skills in a customer-facing role. Led and mentored team members while collaborating with management to ensure seamless operations and effective employee coordination. Documented and tracked client-facing activities to support compliance, safety, and service-levelobjectives. Built transferable communication, time-management, and conflict-resolution skills critical torecruitment and project management.
EDUCATION
Seneca Polytechnic
Human Resources Management
Tagore International School (East of Kailash)
Commerce with maths
Delhi University
Bachelor of Arts - BA (Hons.)
Seneca Polytechnic
International Business
ABOUT NAMAN KUMAR
Empowering People to Innovate and Succeed Highly motivated and resourceful early-career professional with international experience in human resources, recruitment, project management, and data analysis. Strong interpersonal, organizational, and communication skills with a passion for professional growth, leadership, and cross-functional collaboration. Equipped with advanced Excel and Tableau skills and experienced in handling high-impact assignments in dynamic, fast-paced environments. Adept at navigating complex stakeholder environments, achieving faster customer onboarding and ensuring seamless execution. Eager to learn and gain holistic exposure through structured rotations in inside sales, marketing, and leadership. Key Skills- Rotational Readiness & Adaptability - Project & Time Management - Talent Acquisition & Onboarding - Data Visualization (Tableau, Excel)- Communication & Presentation - Research & Analytical Thinking - MS Office Suite (Word, PowerPoint, Outlook)- HRIS (SAP, PeopleSoft)| ATS (Taleo)- Business Relationship Management - Cross-Functional Collaboration - Continuous Improvement
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