Naman Aggarwal
Product Manager @Jupiter
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WORK HISTORY
Product Manager @Jupiter
Bengaluru, IN
Customer Experience & Product-Led-Growth Owner for Jupiter’s Personal Loan product. Project Owner for building Video-KYC product & operations for AFPL, Jupiter’s own NBFC. Also built other compliance features like OKYC, CKYC, eNACH autopay for Jupiter’s lending product. Improved the # CS tickets per active customer by 60% within 6 months. Customers raising another ticket within 3 days dropped a whopping 72% from 10.64% to 2.97%. Own the product analytics for the lending product & built dashboards & alerts that dropped the SLA of issue reporting to within an hour compared to days earlier.5. Worked on getting Jupiter’s own NBFC live. Product Owner of an onboarding game which increased the users reaching AHA moments in the first 30 days by 115%.
EDUCATION
Bharati Vidyapeeth's College of Engineering
Bachelor of Technology - BTech, Computer Science
ABOUT NAMAN AGGARWAL
As an Associate Product Manager at Jupiter, I design and deliver innovative solutions…
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