Nam Nguyen

About Nam Nguyen

Nam Nguyen, Ph.D, is an experienced HPC and systems engineer with a strong background in large-scale Linux clusters, high-speed interconnects, and automation. Brings 19 years across HPC, networking, security, and distributed systems with a proven ability to troubleshoot complex environments and deliver reliable, high-performance infrastructure.Nam holds a Ph.D. in Computer Science from the University of Massachusetts Boston (2020), where he conducted impactful research on big data, IoT, and speech recognition security, earning the Randall Gates Malbone and Oracle Doctoral Research Fellowships. His extensive publication record includes peer-reviewed papers in prestigious venues like CLOUD and SOSP, focusing on scalable cloud computing and secure systems. Notable projects include leading IoT big data frameworks and developing audio noise filters using adversarial networks.With prior roles in the oil and gas industry, Nam managed critical ICT infrastructure and led network security initiatives, earning Special Recognition Awards from HLHVJOC, Vietnam’s second-largest oil operator. Certified as a Cisco Certified Network Professional (CCNP), DEVNET Professional, and Palo Alto Networks Certified Network Security Administrator (PCNSA), he combines technical expertise with a passion for mentoring the next generation of innovators.

Experience

1. System Software Engineer (Hpc & Ai)

   Hewlett Packard Enterprise

   Aug 2023 — Present · WI, US

   Design, develop, and operate system software, diagnostics, and automation for HPE Cray exascale-class supercomputers powered by the Slingshot high-speed interconnect.• Build, deploy, and maintain HPE Cray supercomputers, including compute nodes, service nodes, Slingshot and InfiniBand fabrics, storage systems, and management-plane services. • Provision compute node images using HPC cluster management frameworks (drivers, kernel modules, packages, OS configs). • Troubleshoot multi-layer issues: networking (RDMA, congestion, routing), OS/kernel, drivers, firmware, performance regressions, cabling, cluster faults. • Lead engineer for HPC Fabric Bring‑Up Tool; built automation framework to return systems to golden state. • Develop Python/Bash tooling for diagnostics, cable verification, firmware consistency, node provisioning, and performance telemetry. • Support exascale customers, including the biggest names, respond to incidents, root-cause failures, and coordinate with hardware/software teams. • Implement monitoring and observability improvements: fabric counters, node metrics, fault detection, anomaly detection, and telemetry pipelines. • Built internal AI tools to accelerate log analysis, system debugging, and network/OS issue classification.

Education

• UMass Boston

  Master's degree, Computer Science

  2015 — 2017

• UMass Boston

  Doctor of Philosophy (Ph.D.), Computer Science

  2015