Nalla Rupasri
Change Manager @ LTIMindtree | Change Management, IT Service Management
- Role
- Change Manager at LTIMindtree
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Nalla Rupasri
At Cognizant, leading the Change & Reporting team involves spearheading ITSM process optimization and MIS accuracy, with a commitment to aligning service delivery to meet SLAs and KPIs. Holding a B.Tech in Electronics and Communication from B.S. Abdur Rahman University, our team employs a strategic approach to technical challenges, driving operational efficiency and innovative solutions.Our work has resulted in enhanced service request management and streamlined reporting processes, reflecting our dedication to continuous improvement and customer satisfaction. With an ITIL® Foundation certification, we\'ve achieved substantial operational advancements, leveraging data analytics and visualization skills to transform service delivery and enhance performance outcomes.
Experience
Change Manager
Aug 2025 — Present
Education
B.S abdur Rahman university
BTech - Bachelor of Technology, Electronic and communication
2015 — 2019
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