Nalini Raman
Senior Operations Manager, Equiniti India
- Role
- Senior Operations Manager at Equiniti India
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Nalini Raman
With 27 years of experience across multiple domains such as Customer Service, Financial…
Experience
Senior Operations Manager
Mar 2024 — Present · Chennai, IN
Education
National Institute of Business Management (NIBM - Sri Lanka)
MBA, Marketing, Customer Relationship Management
2008 — 2009
Annamalai University
MA, Sociology
1999 — 2001
Madras Christian College
Bachelor of Philosophy, Philosophy
International Register of Certified Auditors: IRCA
Lead Auditor, Certified ISO 9000: 2000 series Lead Auditor
Skills
- Transition Management
- Business Process
- Process Management
- Program Management
- Business Process Outsourcing (Bpo)
- Performance Management
- Crm
- Recruiting
- Customer Relationship Management (Crm)
- Team Management
- Outsourcing
- Process Improvement
- Call Centers
- Business Development
- Service Delivery
- Business Analysis
- Personnel Management
- Management
- Project Planning
- Mis
- Operations Management
- Offshoring
- Business Process Improvement
- Resource Management
- Vendor Management
- Sla
- Bpo
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