Nalini Singh
Sales Manager - Gold Loan at ICICI Bank Ltd
- Role
- Sales Manager at ICICI Bank
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Nalini Singh
Customer-oriented sales Professional with 18 Years of Experience in the Areas of Customer…
Experience
Sales Manager
Oct 2022 — Present · Vasai Virar, IN
Exceeded sales quotas and increased profitability through effective sales strategy and business planningHandling 13 Branch as Sales Manager in Gold loan Department.Handling team of 13 GLC ( Gold Loan Councilor )Responsible for Profitability of these BranchesPreparing report related to branch Gold Loan businessIncrease Branch Gold Loan outstanding with the help of Gold loan CouncilorsCreated strategic sales plans, designed to increase sales, customer loyalty and market awareness.Coordinate with Branch Team for Enhanced GOLD LOAN Business ( Inbound Team / CASA Team / Other Channel & Product)Built long-lasting client relationships through excellent customer service and consistent followups.Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.Handled customer relations issues, enabling quick resolution, and client satisfaction.Collaborated with upper management to implement continuous improvements and exceed team goals.Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.Achieved sales goals and service targets by cultivating and securing new customer relationships.
Education
GVM high school Mumbai
Bachelor of Arts - BA
1993 — 1999
GVM HIGH SCHOOL MALAD EAST
Bachelor of Arts - BA
1999 — 2004
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