Nalni Harpalani
Leadership & Capability Development | Product Support & Operations | Customer Success | Talent Management| Problem Management Lead | Knowledge Champion
- Role
- Leadership Product Support & Ops Customer Success Problem Management Knowledge Champion at Oracle
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Nalni Harpalani
Experienced Product Support Manager with a demonstrated history of working in the…
Experience
Leadership Product Support & Ops Customer Success Problem Management Knowledge Champion
Jul 2021 — Present · Mumbai, IN
Effective leader with over 17 years of experience having an excellent track record of providing quality & excellence in:• Product Support & Operations• Customer Success & Service• Leadership & Capability Development• Problem Management Lead for Top Customer Accounts• Knowledge Evangelist & Champion• Building awareness & celebrating D&I• Strong Communication & Stakeholder Management skills• Experience working with Start-ups• Adept at managing & overseeing Projects
Skills
- Unix
- Operations Management
- Web Hosting
- Employee Training
- Shell Scripting
- Technical Support
- Mentoring
- Microsoft Sql Server
- Inform
- Sql
- Linux
- Training
- Apache
- Central Designer
- Pl/Sql
- Domain Names
- Recruiting
- Email Hosting
- Saas
- Clinical Development Center
- Oracle
- Domain Registration
- 21 Cfr Part 11
- Java
- Clinical Trials
- Hipaa
- Team Management
- Software Development Life Cycle (Sdlc)
- Sdlc
- Edc
- Root Cause Analysis
- Knowledge Management
- Leadership
- Red Hat Linux
- Product Support
- Troubleshooting
- Clinical Data Management
- Iis
- Dns
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