Nakia Keith
Senior Commercial Billing and Collections Analyst for Cox Business | Earned MEd, MBA and EDD (ABD)
- Role
- Senior Analyst, Commercial Billing and Collections at Cox Communications
- Location
- Hampton Roads, VA, US
- LinkedIn followers
- 500 followers
About Nakia Keith
Experienced Senior Revenue and Margin Assurance Analyst with a demonstrated history of working in the broadcast media industry. Skilled in Business Planning, Captivate, Coaching, Sales, and Customer Satisfaction. Strong business development professional pursuing a Educational Doctorate (ABD) at Universiry of Phoenix.
Experience
Senior Analyst, Commercial Billing and Collections
Mar 2024 — Present · Hampton Roads, VA, US
Risk, Fraud and Credit AnalysisAnalyzes business activities and operations for risk and/or fraud and/or credit. Identifies areas of potential loss or damage and qualifies impact. Implements and evaluations compliance with business risk-reduction policies, processes and standards. Supports organizational processes and programs for mitigation of financial risk. Works with various departments to develop and implement tools and process improvements to enhance efficiency and effectiveness in the identification and prevention of fraud. Evaluates the effectiveness of internal controls and operating practices, including the safeguarding of assets and efficient use of company resources. Develops findings that include practical recommendations for improvements to policies, procedures and operating methods. Assists in the preparation and delivery of presentations to organizational/company leadership. Assists in the development and/or improvement of risk assessment and mitigation systems.
Education
Columbia Southern University
Master of Business Administration (MBA)
2009 — 2011
Strayer University-Virginia
Master of Education (M.Ed.)
2002 — 2009
Capella University
Doctor of Philosophy (Ph.D.)
2012 — 2025
Norfolk State University
Bachelor of Science (B.S.)
1995 — 2000
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