Nakia Keith

Senior Commercial Billing and Collections Analyst for Cox Business | Earned MEd, MBA and EDD (ABD)

Role
Senior Analyst, Commercial Billing and Collections at Cox Communications
Location
Hampton Roads, VA, US
LinkedIn followers
500 followers

About Nakia Keith

Experienced Senior Revenue and Margin Assurance Analyst with a demonstrated history of working in the broadcast media industry. Skilled in Business Planning, Captivate, Coaching, Sales, and Customer Satisfaction. Strong business development professional pursuing a Educational Doctorate (ABD) at Universiry of Phoenix.

Experience

  1. Senior Analyst, Commercial Billing and Collections

    Cox Communications

    Mar 2024 — Present · Hampton Roads, VA, US

    Risk, Fraud and Credit AnalysisAnalyzes business activities and operations for risk and/or fraud and/or credit. Identifies areas of potential loss or damage and qualifies impact. Implements and evaluations compliance with business risk-reduction policies, processes and standards. Supports organizational processes and programs for mitigation of financial risk. Works with various departments to develop and implement tools and process improvements to enhance efficiency and effectiveness in the identification and prevention of fraud. Evaluates the effectiveness of internal controls and operating practices, including the safeguarding of assets and efficient use of company resources. Develops findings that include practical recommendations for improvements to policies, procedures and operating methods. Assists in the preparation and delivery of presentations to organizational/company leadership. Assists in the development and/or improvement of risk assessment and mitigation systems.

Education

  • Columbia Southern University

    Master of Business Administration (MBA)

    2009 — 2011

  • Strayer University-Virginia

    Master of Education (M.Ed.)

    2002 — 2009

  • Capella University

    Doctor of Philosophy (Ph.D.)

    2012 — 2025

  • Norfolk State University

    Bachelor of Science (B.S.)

    1995 — 2000

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Nakia Keith — Senior Analyst, Commercial Billing and Collections at Cox Communications in Hampton Roads, VA, US | Unifers