Najima Naidoo

Najima Naidoo

Financial Services Professional @New York Life

New York, NY, US
MOBILE NUMBERS
+19•••••••41

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WORK HISTORY

Oct 2025 — Present

Financial Services Professional @New York Life

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New York, NY, US

Agent licensed to sell insurance through New York Life Insurance Company

EDUCATION

1998 — 2003

Rutgers University

BS, Business Economics

N/A

Rutgers University–New Brunswick

Business Economics

N/A

Rutgers University

Bachelor of Science - BS, Business Economics

SKILLS

Project ManagementDirect SalesTeam LeadershipCrmWirelessCustomer Relationship Management (Crm)Customer ExperienceSellingMicrosoft OfficeSalesSales ProcessAccount ManagementRetailB2bSales OperationsCustomer RetentionCustomer ServiceCustomer SatisfactionTrainingProcess ImprovementMerchandisingSolution SellingTelecommunicationsSales ManagementManagementTeam BuildingWireless TechnologiesMobile DevicesLeadershipBusiness DevelopmentBusiness Process ImprovementStrategic Planning

ABOUT NAJIMA NAIDOO

I’m a results-driven leader with a diverse background spanning operations, sales, merchandising, and customer experience. Over the years, I’ve managed large teams in high-volume environments, optimized processes to improve efficiency and safety, and driven sales growth through strong client relationships and strategic execution.Beyond the titles—Operations Manager, Merchandising Manager, Sales Manager, and Sales Operations Manager—I bring the ability to wear many hats and thrive under pressure. Whether it’s overseeing hundreds of associates in a fast-paced Amazon sort center, coordinating merchandising resets across thousands of retail locations, or ensuring smooth financial management for my own household, I approach every challenge with organization, accountability, and a solutions-focused mindset.I also believe leadership extends beyond the workplace. I’ve hosted events of over 100 people, where planning, logistics, and hospitality came together seamlessly. Cooking, creating community, and balancing personal and professional responsibilities have shaped me into someone who can adapt quickly, connect with people, and keep both the big picture and the small details in focus.At the core, I’m passionate about growth—developing people, improving processes, and creating impact whether in business or in everyday life.Core competencies: Operations Management | Training & Development |Process Optimization | Team Leadership | Logistics and Supply Chain | Data Analysis | Problem Solving | Process Improvement Proficient in: MS Word, MS Access, MS PowerPoint, MS Outlook, Tableau and MS Excel

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