Najib Attaoui

International Collection & Subsidiary Operations Analyst @Compass Banca

Milano, IT

Supporting strategic improvements and aligning operational workstreams with project oriented approaches- Support subsidiary operations through analysis and process improvement initiatives- Conduct financial analysis and reporting for international collections- Assisting customers via phone to guarantee satisfactory purchasing interactions- Resolving ordering process issues such as technical difficulties and payment concerns promptly- Collaborating cross-functionally with product management and technical support teams to address customer needs effectively- Identifying recurring issues and escalating them to ensure swift resolution- Responding to customer inquiries promptly with professionalism and accuracy- Maintaining meticulous records of customer interactions to enhance service quality and efficiency.

Université Hassan II

Licence en Communication, Journalisme et Médias , Sciences sociales

University of Paris I: Panthéon-Sorbonne

Master 2 (M2), Parcours Communication politique et institutionnelle.

Università degli Studi di Firenze

Master's degree, Corso di Laurea Magistrale in Strategie della Comunicazione Pubblica e Politica.

POLIMI Graduate School of Management

International Executive Master in Project Management (ieMPM), Project Management