Naji Richardson
Systems Engineer
- Role
- Systems Engineer at Walmart Global Tech
- Location
- Sunnyvale, CA, US
- LinkedIn followers
- 500 followers
Experience
Systems Engineer
Oct 2022 — Present · US
Executed Microsoft Teams CVI/DGJ global rollouts, supporting international deployments and enterprise collaboration standards.Engineered conference room experiences to align Microsoft Teams Rooms (MTR) performance with Zoom Room benchmarks, ensuring consistent cross-platform user experience.Extensive experience with Zoom Rooms, Cisco TelePresence, and Microsoft Teams Rooms, including validation testing, commissioning, and system optimization.Provisioned, enrolled, remotely monitored, and lifecycle-managed devices via Azure AD / Entra ID, including adding, wiping, reimaging, and decommissioning endpoints from centralized servers.Designed and implemented remote monitoring and telemetry workflows for proactive device health monitoring, alerting, and performance analytics.Contributed to systems engineering projects involving AV-over-IP architecture, signal routing, codec configuration, and network-based collaboration technologies.Performed comprehensive teleconference system testing and room validation, ensuring proper audio routing, DSP configuration, and endpoint integration.Managed preventative maintenance programs, advanced troubleshooting, firmware updates, and root-cause analysis across hardware and software layers.Produced and maintained AV documentation, user guides, workflow diagrams, and system standards for enterprise environments.Supported live audio/video events (webinars, executive broadcasts, global town halls) with structured run-of-show planning and redundancy strategies.Handled full equipment lifecycle: staging, cabling, rack integration, transport logistics, installation, commissioning, and decommissioning of AV systems.Implemented structured cabling and signal management for integrated video conferencing ecosystems.
Education
California State University, Northridge
Bachelor's degree, Business Information Systems
Ohlone College
IT Service and Support Technican Certificate, Information Technology Project Management
Foothill College
Associate of Arts and Sciences - AAS, General Studies and Social Sciences
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