Nancy Jamison
Founder & Principal Analyst
- Role
- Principal Analyst, Digital Transformation Practice at Frost & Sullivan
- Location
- Palo Alto, CA, US
- LinkedIn followers
- 500 followers
Experience
Principal Analyst, Digital Transformation Practice
Jan 2012 — Present · Palo Alto, CA, US
Principal Analyst covering all things in customer contact and digital transformation, including: inbound contact routing systems (ICR: including inbound, IVR/voice portal, outbound dialers, quality monitoring, workforce management, workforce optimization, social media, contact center analytics) and speech technologies and others.
Skills
- Saas
- Business Analysis
- Thought Leadership
- Speech Recognition
- Go-to-Market Strategy
- Mobile Devices
- Strategic Partnerships
- Strategic Planning
- Contact Centers
- Telecommunications
- Business Intelligence
- Competitive Analysis
- Customer Experience
- Market Intelligence
- Start-Ups
- Analytics
- Business Strategy
- Marketing
- Voip
- Segmentation
- Program Management
- Enterprise Software
- Lead Generation
- Crm
- Strategy
- Business Development
- Call Centers
- Product Marketing
- Cross-Functional Team Leadership
- Competitive Intelligence
- Marketing Strategy
- Strategic Consulting
- Management Consulting
- Operations Management
- Market Research
- Entrepreneurship
- Consulting
- Unified Communications
- Workforce Management
- Product Management
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.