Naivedya Gupta
AVP- F&B - Rozana.in II THF llOYOll Country Club ll Bikanerwala ll SSLII Operational excellence II Growth Ideas ll Marketing ll Building SOP II New store Opening I Profit Centre I Training II Audit Process IITechnologyII
- Role
- AVP - F & B at Rozana
- Location
- Lucknow, UP, IN
- LinkedIn followers
- 500 followers
About Naivedya Gupta
Dynamic and results-oriented hospitality professional with 17 years of progressive…
Experience
AVP - F & B
Jun 2025 — Present · Lucknow, IN
End-to-end Ownership: Leading the café business unit from conceptualization to execution, including market research, business modeling, and launch strategy.P&L Management: Full responsibility for revenue growth, cost optimization, and profitability; ensuring sustainable unit economics.Stakeholder Collaboration: Coordinating with supply chain, finance, HR, technology, and marketing teams to align organizational goals with unit performance.Process & Systems: Designing SOPs, operational workflows, and compliance structures for efficiency and scalability.New Product Development (NPD): Driving innovation in food & beverage offerings, from R&D to menu engineering, ensuring consumer trends and taste preferences are captured.Business Development: Creating strategies for expansion, customer acquisition, and brand positioning, including partnerships and franchise possibilities.Team Leadership: Building, training, and mentoring a high-performance team to deliver quality service and consistent customer experience.Marketing & Branding: Implementing hyperlocal campaigns, digital promotions, and loyalty programs to build brand visibility and repeat footfall.Project Execution: Overseeing design, layout, and setup of café outlets, ensuring functionality, aesthetics, and cost efficiency.Data-Driven Decisions: Using sales analytics, consumer insights, and feedback mechanisms to refine product mix, pricing, and promotional strategies.
Education
Institute of Management Technology, Ghaziabad
PGDBM
2019 — 2021
AAI- DU , Allahabad
BBA-HM
2004 — 2007
Skills
- Vendor Relations
- P&L
- Pre-Opening
- Employee Management
- Profitability
- Forecasting
- Restaurants
- Sales
- Operations Management
- Employee Relations
- Retail
- Customer Relations
- Team Management
- Cost Control
- Management Information Systems (Mis)
- Recruiting
- Market Planning
- Food & Beverage
- Crm
- Customer Service
- Budgets
- Costing
- Budgeting
- Mis
- Profit
- Customer Relationship Management (Crm)
- Hotels
- Hospitality Management
- Inventory Management
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