Naishi Gill
General Manager @DSW Designer Shoe Warehouse
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WORK HISTORY
General Manager @DSW Designer Shoe Warehouse
MD, US
Leading team development initiatives to transform associates and the customer experience • Implemented strategies to drive operational excellence and shape an inclusive workplace culture through recruiting initiatives• Achieve significant metrics and operational efficiency improvements through effective leadership and collaboration.
EDUCATION
Arizona State University
Bachelor of Business Administration - BBA
East Stroudsburg University of Pennsylvania
Bachelors of Science
ABOUT NAISHI GILL
My approach to leadership involves a balance of KPI analysis, creative initiatives, and a strong emphasis on team development. I believe that empowering employees is the key to creating a positive environment that fosters results. My mission is to lead teams to achieve excellence in customer service performance through staff development and inclusion. I am particularly proud of implementing a dynamic training program that reduced staff turnover and significantly increased employee engagement. I am skilled in setting and monitoring performance metrics while ensuring compliance standards. I have been awarded for my district\'s EBITDA achievement, and recognized for my passion, leadership, and collaboration.
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