Shaju Nair
Delivery I Operations| Enterprise Services
- Role
- Client Operations Head at Infosys BPM
- Location
- Pune District, MH, IN
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Shaju Nair
Leadership | CRM | Communication | There is a time in…
Experience
Client Operations Head
Jul 2022 — Present · Pune, IN
Education
SYMBIOSIS INTERNATIONAL UNIVERSITY
PGDCRM, Customer Relationship Management
2010 — 2011
Kendriya Vidyalaya
X
1993 — 1994
Savitribai Phule Pune University
Bachelor of Commerce
1996 — 1999
Skills
- Change Management
- Call Center
- Offshoring
- Outsourcing
- Resource Management
- Sla
- Customer Satisfaction
- Contract Management
- Process Excellence
- Employee Engagement
- Business Development
- Call Centers
- Process Management
- Data Analysis
- Process Improvement
- Operations Management
- Service Delivery
- Management
- Transition Management
- Bpo
- Vendor Management
- Recruiting
- Performance Management
- Crm
- Risk Management
- Team Management
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