Priya Nair
Lean Digital Transformation Lead @ Genpact Ex : Senior Independent Consultant, Accenture, Infosys, Patni
- Role
- Lean Digital Transformation Lead at Genpact
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Priya Nair
My Profile in brief- Dynamic, results-driven individual with diverse…
Experience
Lean Digital Transformation Lead
Jul 2022 — Present · Bengaluru, IN
Key Result Areas:* Drive transformation and deliver value to clients through Data Analytics, Artificial Intelligence (AI), and Lean Six Sigma* Improved monthly cash forecasting and prediction accuracy for collection by > 97% using AI/ML + Statistical learning-based forecast model built on Neural Network * Cost avoidance to the tune of $1.8 M on account of Standardization and Automation of validation process in Claims* Reduction in the overall balance by ~40% through data analytics, digital levers and continuous improvements* POC using Generative AI– 1. Claims resolution (extraction + validation) leading to reduction in operational costs and accelerated claims resolution ~ 15-20% 2. Order management customer assist to improve on time delivery and reduce penalties ~18%* Maximize productivity by enhancing efficiency and improving processes through digital levers (RPA/QPA) and AI-based automations
Education
University of Cambridge
Diploma in Computer Studies - Local Examinations Syndicate
Mumbai University
Bachelor's degree
Skills
- Six Sigma
- Lean IT
- Cmmi Level 5
- Operations Management
- Program Management
- Software Quality Assurance
- Metrics & Measurements
- Audits
- Pmp
- Pmo
- Project Management
- Application Outsourcing
- Estimation
- Process Improvement
- Itil
- Business Transformation
- Business Process Improvement
- Software Project Management
- Sdlc
- Outsourcing
- Management
- Requirements Analysis
- Business Analysis
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