Biju Thakkyil
Senior Director at NTT DATA North America with expertise in service delivery.
- Role
- Senior Director at NTT DATA North America
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
About Biju Thakkyil
With over 18 years of progressive experience at NTT DATA, currently serving as Senior…
Experience
Senior Director
Jul 2024 — Present · Chennai, IN
Education
Madras Christian College
BA
1995 — 1998
University of Madras
Master's degree
2016 — 2017
Sri Sankara Vidyalaya Matriculation Higher Secondary School
HSC
1993 — 1995
Alagappa University
Master of Business Administration - MBA
2021 — 2023
Skills
- Business Process Outsourcing (Bpo)
- Program Management
- Six Sigma
- Business Process Improvement
- Vendor Management
- Call Centers
- Process Improvement
- Offshoring
- Team Management
- Bpo
- Quality Assurance
- Outsourcing
- IT Service Management
- Business Process
- Crm
- Itil
- Resource Management
- Sla
- Transition Planning
- Management
- Process Management
- Leadership
- Transition Management
- Customer Relationship Management (Crm)
- Service Delivery
- Business Analysis
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