Naina Chakilam
veeva Vault | Veeva Vault QMS Support Engineer | Life Sciences |
- Role
- Veeva Senior Support Engineer at Eli Lilly and Company
- Location
- Indianapolis, IN, US
- LinkedIn followers
- 500 followers
About Naina Chakilam
Veeva Vault Professional with 5+ years of experience in enterprise content management…
Experience
Veeva Senior Support Engineer
Apr 2025 — Present · US
Supporting and maintaining the Veeva Vault Quality Management System (QMS), ensuring optimal performance and compliance with 21 CFR Part 11 and cGxP standards• Collaborating with cross-functional stakeholders to troubleshoot and resolve technical issues across QMS workflows• Managing system configurations, user access, and document lifecycle settings in line with business and regulatory needs• Assisting in Veeva Vault integrations with enterprise systems to streamline quality operations• Conducting training sessions and creating technical documentation to support user adoption and operational readiness• Applying knowledge of ITIL and ITSM processes to enhance support efficiency and service delivery
Education
The University of Texas at Dallas
Masters
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