Naima Vertus

About Naima Vertus

I’m a Rutgers Honors College graduate, Summa Cum Laude, with a degree in Public Health (Pre-Law) and research focused on maternal mortality and health equity. That work sparked my passion for improving healthcare outcomes—a passion I now bring to my role as a Healthcare Recruiter at Actalent.I specialize in connecting allied health professionals with opportunities that truly make a difference. My background in public health gives me a unique perspective on workforce challenges, while my experience in fast-paced service roles sharpened my communication and problem-solving skills—critical for building strong relationships with both candidates and clients.If you’re a healthcare professional seeking your next step or an organization looking for top talent, let’s connect and make an impact together.

Experience

1. Bartender and Server

   Applebee's Neighborhood Grill + Bar

   Mar 2021 — Present · Linden, NJ, US

   A Neighborhood Expert is a role within Applebee\'s restaurants that combines bartending, serving, and hosting responsibilities with a focus on providing exceptional customer service and knowledge of the menu, drinks, and local community. Neighborhood Experts are trained to be ambassadors of the Applebee\'s brand, building relationships with regular customers, and creating a welcoming atmosphere for guests. They are also responsible for promoting menu items, drinks, and specials, and providing recommendations to customers. Additionally, Neighborhood Experts play a key role in training and onboarding new hires, sharing their knowledge and expertise to ensure a seamless transition and exceptional service. The role requires strong communication, problem-solving, and adaptability skills, as well as a deep understanding of the local community and its needs.As a Neighborhood Expert, Bartender, and Server at Applebee\'s, I was trained to facilitate exceptional customer experiences, handle conflicts, and promote a positive work environment. I provided tools and information to assist customers in making informed decisions about menu items, drinks, and specials.Provided customers with a method to make responsible, well-informed decisions about food and drink choices Increased customer awareness of menu items, specials, and promotions Taught coworkers about effective communication, active listening, and conflict resolution techniques Addressed customer concerns and questions to help debunk menu item myths Scheduled and coordinated events and promotions at Applebee\'s Recruited and trained new staff members to provide exceptional customer service

Education

• Rutgers University–New Brunswick

  Master of Public Health - MPH, Health Systems and Policy

• Rutgers University–New Brunswick

  Bachelor of Science, Public Health, Minor: Political Science