Naima Syeda

Dentist Receptionist @Smiledentalclinic

Slough, GB

Managed patient appointments and maintained accurate records for over 100 patients weekly, contributing to improved clinic workflow. Enhanced clinic efficiency by 20% through the implementation of an organizational restructuring plan that streamlined appointment scheduling.• Developed and implemented a feedback tracking system that reduced response times by 30%, significantly increasing patient satisfaction ratings.• Improved communication skills by engaging with patients and resolving inquiries, resulting in a 15% increase in positive feedback.