Naim Yezza

Compensation Specialist @Capgemini

Halifax, NS, CA

Achieved 140% productivity within the first month by continuously learning and adapting to improve my skills, and collaborating closely with colleagues to ensure accurate and timely processing.• Closed over compensation cases in less than 2 years, resulted in exceeding targets and demonstrating exceptional organizational skills.• Spearheaded process improvements by implementing automation and standardizing that enhanced efficiency and reduced resolution time.• Optimized Advisors Debt Collection by bolstering payment compliance and minimizing overdue debts through strategic communication, skilled negotiation, and strong relationships development.• Extended support to other departments by offering translation services for French cases and providing guidance on appropriate responses, fostering cross-department collaboration, and delivering consistent service across the organization.