Nahshon Walker
Support Specialist
- Role
- Global Payments Support Specialist Ii at Fifth Third Bank
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
Experience
Global Payments Support Specialist Ii
Oct 2022 — Present · Cincinnati, OH, US
Processes international and domestic inbound/outbound payments via internal payment origination networks.Monitors inbound/outbound fraud related/anti-money laundering payment activity according to federal regulations and associated procedures accurately and in a timely manner; escalating to Bank Compliance/management as needed.Effectively route international USD payments as instructed by client to third party international clearing banks.Proper execution of foreign currency exchange transactions including foreign denominated checks and wires.Perform general analytics and execution of defined payment related credit risk exceptions by referencing multiple internal applications to assess associated bank driven risk tolerances.Execute on governmental mandated payment remittances in accordance with specific federal regulationsResponsible for all facets of line of business compliance program to ensure full compliance with state and federal laws, rules and regulations.Develop and maintain strong partnerships with internal sales and support teams and other internal and external customersInitiates payment related research requests via centralized problem resolution tracking system.Handles any routine inquires and confirmations for internal sales support and/or external direct support.Utilizes multiple servicing systems for research and processing.Performs outbound funds transfer verification for fraud risk and/or customer special instructions.Assists with the planning, testing and implementation of new applications, enhancements, conversions and/or acquisitions.Processes all daily work according to department procedures and bank policies.Review operational procedures/methods, recommending changes for improvements with an emphasis on automation and efficiency.Escalates large dollar/high value customer specific system and servicing issues as appropriate.Demonstrate the ability to work efficiently with a low margin of error.
Education
Central State University
Bachelor of Business Administration - BBA
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