Nagur Shaik
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- Role
- Servicenow Developer at Cognizant
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Nagur Shaik
1.7 years of experience as IT professional with ServiceNow Development, Maintenance, Support and Administration. Ø Good knowledge on User interface technologies such as JavaScript, HTML Technologies.Ø Hands on Experience in Service modules such as Incident ManagementØ Worked on support incident tickets and resolved the issues and also have implemented and developed few enhancements as per the customer requirements.Ø Experience in all phases of Service-Now Development including Requirement analysis, Testing and Implementation of Service-Now Solution for client.Ø Knowledge on creation of workflows for Service Catalog items in Service Now.Ø Developing of the Catalog Items and maintaining the Record Producers.Ø Mapping Record Producer Fields to the Database table record.Ø Created Email notifications and scheduled in Service Now.Ø Monitored and performed service Now admin activities which involves group, user & administrator.Ø Maintaining process integrity and delivering continuous process improvement.Ø Worked on customizing user interface including forms, lists and created record producers for Incident and change management.Ø Configured and design the Service Catalog based on the requirements.Ø Service catalogue creation to fulfill different Business requirements.Ø Good experience in using Servicenow utilities such as Business rules, Client scripts, Workflow, Scheduled jobs, UI Policies, UI Actions, Script includes, ACLs, Email notifications, Views and Form Customizations.Ø Good knowledge on designing Workflows to automate the Business Process using Servicenow.Ø Importing data into servicenow by using import set.
Experience
Servicenow Developer
Oct 2020 — Present · Hyderabad, IN
Hyderabad, Telangana, India
Education
Acharya Nagarjuna University
B com computers
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