Nagraj Sunagar

About Nagraj Sunagar

Driving Sales, Excellent facilitation, consulting, and communication skills across…

Experience

1. Director Sales Operations

   Ntap Technologies Pvt Ltd

   Mar 2021 — Present · Bengaluru, IN

   Strategy:• Partner with senior sales management and marketing to develop successful GTM strategies and execute supporting programs.• Lead pitch development process. Develop well targeted strategies and sales plans• Partner with sales leadership to further define a successful and repeatable sales process• Create strategic plans and customize customer engagement programs, develop necessary artifacts to meet pilot/engagement KPIs• Organize, analyze, prioritize, and share customer feedback with Product Management and Support teams to ensure we always consider the voice of the customerSales Operations and Program Management:• Manage the lead flow and track efficiency of sales and marketing programs.• Provide daily, weekly, and monthly reporting on volume statistics, lead pipeline, the conversation of sales accepted opportunities and playbook effectiveness.• Partner with sales and marketing operations to ensure the team has the best tools to do their job. Identify and make recommendations for improvement in the areas of process, efficiency, and productivity.• Plan, forecast, and understand capacity requirements to ensure the team is grown in tandem with the needs of our sales organization and the supply of inbound demand from marketing• Ensure the consistent implementation of effective sales processes for optimum performance and success of the organization• Maintain extensive account and opportunity detail in Salesforce CRM, including account win plans, customer touchpoints, sales inhibitors.

Education

• Karnataka State Open University, Mysore

  Bachelor of Science, PCM

  2008 — 2011

• AIILSG Belgaum

  Diploma

Skills

• Team Management
• Lean Six Sigma
• Skill Gap Analysis
• Team Leadership
• Team Building
• Quality Management
• Refresher Training
• Consumer Insight
• Quality Auditing
• Training Management
• Leadership Development
• Team Coordination
• Team Handling
• Process Training
• Tna
• Product Training
• Training Delivery
• Training
• Quality Assurance