Nagraj Bhatsoori

About Nagraj Bhatsoori

Expertise in driving business outcomes through technology transformation initiatives, manage delivery of large scale cross domain technology solutions, build and mentor teams for long term success. Proven expertise and success in delivery of business critical and fast paced environment, for large cross domain technology solutions. Current Focus Areas:* Drive Business outcomes through Change and technology management* Connect Business goals to technology needs* Business engagement and delivery for Sales/Channels, Order Management, Renewals, GSS (support services) portfolio* Digital transformation through enterprise mobility innovation* Technology delivery (CRM, Customer self service Portals, Enterprise Mobile apps, Channel management)Industry Domain:High Tech, Telecom, Online Retail/ecommerce (B2C) and software engineering management, with skills to mold effectively into a new challenging business and technological environment.

Experience

1. Senior Director of Engineering, Marketing and Sales

   Autodesk

   Jul 2024 — Present

   Responsible for setting the vision and leading outcomes for engineering teams to enable Marketing and Sales KPIs, collaborating with cross domain teams.* Developed cross-sell, upsell, and whitespace models using AWS Sagemaker, Airflow, and Snowflake to target 6-8% improvement in conversion rates for sales.* Implemented RAG-based LLMs using Azure OpenAI to improve data quality and summarize customer data for 360-degree sales insights to target 8 - 12% productivity gains for sellers.* Built Account prospecting models (classification models) using data from multi sources (web intents, marketing interactions, Sales interactions) to identify propensity of Account to purchase additional products and services.* Managed cloud platforms (SFDC, Marketo, AIQ, AWS) improving observability coverage from 40% to 80% using combination of splunk,* Reduced lead touch rate time to 8 hours, improving marketing-to-sales engagement efficiency by 80%.* Optimized data pipeline provisioning time from 1–2 weeks to 2 days, saving $80K/year in services costs.

Education

• COEP Technological University

  Bachelor of Engineering

• Symbiosis Institute of Management Studies

  Masters in Business Administration (MDBA), General Management and Marketing

• Sikkim Manipal University, Gangtok

  Master of Science (M.Sc.), Information Technology

• University of Arizona

  Master's degree, Data Science