Naglaa Aly

Senior Specialist Abilities Claims @City of Medicine Hat

Calgary, AB, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2026 — Present

Senior Specialist Abilities Claims @City of Medicine Hat

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Provide functional leadership and supervision to Abilities team members including workload allocation and portfolio balancing.• Oversee complex and escalated disability claims across occupational and non-occupational streams.• Interpret and apply Human Rights, Occupational Health & Safety, WCB legislation, and collective agreements.• Lead program improvements, reporting dashboards, and cross-departmental coordination.

EDUCATION

N/A

Pacific Coast University for Workplace Health Sciences

Disability Management Practitioner Program certificate, Disability Management Practitioner Program

1994 — 1999

Helwan University Cairo

Bachelor of Business Administration (BBA), Business Administration and Management, General

2009 — 2010

Mount Royal University

Payroll

SKILLS

InterviewsNew Hire OrientationsManagementRecruitingEmployee BenefitsTalent ManagementHiringDeferred CompensationMicrosoft OutlookEmployee RelationsBenefits AdministrationApplicant Tracking SystemsCustomer ServicePayrollOnboardingMicrosoft ExcelTalent AcquisitionOutlookEmployee EngagementTrainingHuman ResourcesTime ManagementHrisHR PoliciesPerformance Management

ABOUT NAGLAA ALY

Senior Disability Management Leader with over 18 years of progressive experience in municipal and corporate environments, specializing in occupational and non-occupational claims management, workplace accommodation, return-to-work strategy, and supervisory oversight within unionized and non-unionized settings. Recognized for strong legislative interpretation, risk mitigation, stakeholder collaboration, and continuous program improvement.

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Naglaa Aly — Senior Specialist Abilities Claims at City of Medicine Hat in Calgary, AB, CA | Unifers