Nagesh Shivabasappa

About Nagesh Shivabasappa

Over 25 years of experience in global IT Services industry – with specialization in cloud and managed IT Infrastructure Services. Diverse experience across sales, business development, Operations/Delivery Management and large account management within a variety of industry sectors; Retail, Telecom, Finance, Banking and Technology. Extensive experience in managing portfolio of Infrastructure projects across Datacenter management, Hybrid Cloud solution, Disaster Recovery, System Implementation and total Infrastructure outsourcing. Managed complex, IT projects in working with cross-functional and technical teams spread across different geographies to support Global delivery. Passionate about simplification and optimization of IT through innovative solutions including leveraging of technologies – Cloud computing, mobility, automation and process improvements Areas of Expertise:Cloud and Infrastructure Managed ServicesProgram Management and IT Operations Cloud and Infrastructure design, solutions architecture and service delivery. In-depth knowledge on AWS Public Cloud and their various services such as, EC2, EBS, S3, Glacier, CloudFront, RDS, DynamoDB, VPC, Route 53, CloudWatch, CloudFormation, CloudTrail, Trusted Advisor, IAM, SES, SNS, SQS, ELB, AutoScaling, DirectConnect. Experience Managing Large IT Transformation Engagements. Experience Managing Global Customers. ITIL Process ImplementationRemote Infrastructure Management

Experience

1. Senior Cloud Technical Account Manager

   Amazon Web Services (AWS)

   Oct 2018 — Present · Santa Clara, CA, US

   As a Senior Cloud Technical Account Manager, I am the primary technical point of contact for assigned Enterprise customers and helping them to plan, debug, and oversee ongoing operations of business critical applications. A strategic advisor to Enterprise Support customers, providing consultative guidance to maximize their cloud value and drive successful adoption initiatives. Partner with customers to align AWS solutions with business outcomes, ensuring workloads are optimized for resilience, security, and cost efficiency while enabling innovation at scale!+ Engage with Director and C-Level executives to understand business needs.+ Assist in Design/Architecture of AWS and hybrid cloud solutions+ Help Enterprises define IT and business processes that work well with cloud deployments+ Work hands-on with customer engineering teams to develop, migrate, and debug application issues+ Troubleshoot technical issues and drive issue escalation with AWS Service teams+ Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning

Education

• University Visvesvaraya College Of Engineering

  Bachelor Of Engineering, Mechanical

  1996 — 2000

Skills

• Apache
• Soa
• Shell Scripting
• Project Management
• Agile Methodologies
• Hbase
• Amazon Web Services (Aws)
• Software Project Management
• Hadoop
• Itil Process Implementation
• Software Development Life Cycle (Sdlc)
• Sdlc
• Solution Architecture
• Oracle
• Requirements Analysis
• Cloud Computing
• Pre-Sales
• Unix Shell Scripting
• Unix
• Business Intelligence
• Web Applications
• Enterprise Architecture
• Sql
• Service-Oriented Architecture (Soa)
• Redhat