Nagesh Bajaj
Senior Director Last Mile | Uttar Pradesh & Bihar Jharkhand at Shadowfax
- Role
- Senior Director Operations at Shadowfax
- Location
- Lucknow, UP, IN
- LinkedIn followers
- 500 followers
About Nagesh Bajaj
Growth-focused operations leader driving large-scale last-mile transformation across high-potential and high-complexity markets. I lead end-to-end network performance across Bihar, Jharkhand, and Uttar Pradesh, building scalable delivery ecosystems that balance speed, cost, and reliability.My focus is simple: scale fast, execute flawlessly, and improve margins. I drive expansion into new territories, strengthen partner networks, improve SLA adherence, and unlock productivity through data-led governance and disciplined execution.At the intersection of strategy and field operations, I translate business growth targets into ground-level action plans—optimizing TAT, reducing RTO, improving partner retention, and enhancing customer NPS. I thrive in fast-paced environments where ownership, accountability, and performance culture define success.I am passionate about building high-performing teams, strengthening operational controls, and creating repeatable playbooks that enable sustainable expansion across geographies.Core Strengths:Network Scaling | P&L-Oriented Operations | Cost & Margin Optimization | SLA Governance | Territory Expansion | Delivery Partner Ecosystem | Performance Analytics | Cross-Functional Leadership | Process Standardization | Operational Turnarounds
Experience
Senior Director Operations
Nov 2025 — Present
Education
Delhi University
Bachelor of Commerce (B.Com.) Honours, Business/Commerce, General
2003 — 2005
FORTUNE INSTITUTE OF INTERNATIONAL BUSINESS, DELHI
Master of Business Administration (M.B.A.), International Business
2006 — 2008
Skills
- Logistics Management
- Commodity
- Ports
- International Business
- Warehouse Management
- International Trade
- Supply Chain Management
- Export
- Customs Regulations
- Coal
- Logistics
- Market Research
- International Marketing
- Team Management
- Trading
- Import
- Software Documentation
- Mis
- International Logistics
- 3pl
- Business Analysis
- Freight Forwarding
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