Nagendra Babu Vankayala
Customer Success Manager - Partnerships @Vividhity Ventures Pvt Ltd
Signup · Get unlimited contacts
WORK HISTORY
Customer Success Manager - Partnerships @Vividhity Ventures Pvt Ltd
Bengaluru, IN
Led end-to-end customer success strategy for Brillion1 Hotel SaaS product.Managed and Engaged with 10+ hotel chains, ensuring seamless adoption and increasing engagement.Conducted consultative sessions with 100+ decision-makers to identify pain points in PMS and guest communication workflows.Proposed and implemented new product features based on customer feedback and industry trends, leading to improved retention.Coordinated with integration partners to ensure compatibility with existing tools like PMS and guest experience systems.
EDUCATION
Birla Institute of Technology and Science, Pilani
Bachelor of Engineering - BE(Hons)
ABOUT NAGENDRA BABU VANKAYALA
Customer Success and Key Account Manager with 5+ years of experience driving growth…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.