Nagendra Dubey
Itis Support Intern @Tata Consultancy Services
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WORK HISTORY
Itis Support Intern @Tata Consultancy Services
Noida, IN
Basic troubleshooting i.e. Resolving simple issues like password resets and software installations, configuration, Creating support tickets based on customer interactions2. Respond to user for their issues and accordingly segregate the category accordingly and raise ticket3. Escalate the issue to L2/L3, if not resolved within defined SLA time4. Monitoring systems and software
EDUCATION
Ryan International School, Raebareli, Utter Pradesh
PCM
GLA University
Bachelor of Technology - BTech, Computer Science and Engineering
ABOUT NAGENDRA DUBEY
I am an IT Support Engineer with 1+ year of internship experience at Tata Consultancy…
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