Nagavinodbabu Reddy

About Nagavinodbabu Reddy

I’m a CCNA-certified Network Engineer with 3+ years of hands-on experience in networking and production support. My core strength is in routing and switching, including OSPF, BGP, EIGRP, VLANs, STP, EtherChannel, HSRP, VRF, and Layer 2/Layer 3 troubleshooting. I’ve worked in enterprise and managed hosting environments, helping resolve connectivity issues and support reliable day-to-day network operations. Along with networking, I also have experience with firewalls, ACLs, NAT, and VPNs such as IPsec and SSL VPN. That gives me a balanced background across both network infrastructure and security support. I’m someone who likes troubleshooting, learning by doing, and improving my skills through real-world network work. Right now, I’m focused on opportunities where I can grow as a Network Engineer and keep building strong hands-on experience

Experience

1. IT Systems Analyst

   PTC

   Mar 2024 — Present · Boston, MA, US

   Maintained and supported enterprise reporting and data management systems used by 200+ stakeholders, improving systemreliability and report accuracy by 30% through automated validations and performance tuning. Designed and optimized 50+ PL/SQL scripts to streamline system processes and reduce monthly batch runtime by 25%,improving system efficiency and availability. Developed 15+ Python scripts for system monitoring, automated health checks, and proactive error detection, reducing manualworkload by 40% and increasing incident prevention by 50%. Ensured system integrity during financial close cycles by validating high-volume transactions and enforcing compliance standards,achieving 100% on-time delivery of critical data outputs. Partnered with cross-functional teams to gather technical requirements and deliver 10+ system enhancements, reducing backlogby 20% and aligning system capabilities with evolving business needs. Authored 20+ SOPs and maintained system documentation to support compliance, security audits, and knowledge transfer,contributing to 100% audit readiness for consecutive quarters. Responded to 30+ critical system incidents during on-call rotations, reducing mean time to resolution (MTTR) from 2 hours tounder 45 minutes. Integrated AWS services (EC2, S3, IAM) for scalable report processing, storage, and access management, increasing systemuptime from 96% to 99.5%.