Naga Srinath Gollapudi

Salesforce Administrator and Developer @Aventra Systems

Glasgow, GB

In my role as a Salesforce professional, I managed user access, profiles, roles, and security settings to ensure compliance with company policies while maintaining data security. I implemented a Salesforce CI/CD pipeline to streamline development, testing, and deployment processes, significantly improving release efficiency. I optimized reports and dashboards for business users, enhancing visibility into key metrics and enabling better data-driven decision-making. Collaborating closely with cross-functional teams, I gathered business requirements and delivered customized Salesforce solutions tailored to organizational needs. I provided comprehensive end-user training and support to promote smooth adoption of Salesforce applications, while proactively troubleshooting and resolving system issues to minimize downtime and boost user satisfaction. In addition, I developed and customized Salesforce applications using Apex, Lightning Web Components (LWC), and Visualforce, improving user experience and automating critical business processes. I also integrated Salesforce with third-party applications using REST and SOAP APIs, improving data flow, operational efficiency, and system connectivity.

Jawaharlal Nehru Technological University

Bachelor's degree