Nagarjun Javali

Seasoned Professional in Renewals, Deal Desk, Invoicing, Accounts Payable, Contract Management, Pricing and Revenue Operations. Proficient in Salesforce, NetSuite, Zendesk, Oracle, SAP, Avalara, and Microsoft D365

Role
Senior Renewals Coordinator at OneAdvanced
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Nagarjun Javali

8 years of seasoned experience in finance, risk management and compliance I bring a depth…

Experience

  1. Senior Renewals Coordinator

    OneAdvanced

    Nov 2024 — Present

    Core Renewals process-• Built, led, and owned the complete renewals process for the Bangalore CEO team during a key transition phase, establishing foundational workflows and driving successful execution.• Managed the full contract renewal lifecycle, including tracking expirations, initiating workflows, preparing quotes, negotiating terms, and finalizing agreements to minimize churn.• Designed and implemented standardized renewal processes, enhancing operational efficiency and ensuring consistency across customer segments and internal teams.• Led strategic renewal discussions with customers, aligning contract value with business goals, resolving objections, and ensuring high retention and satisfaction rates.• Identified and mitigated renewal risks by analyzing product usage trends, customer health indicators, and feedback—enabling proactive retention strategies.• Collaborated cross-functionally with Customer Success, Sales, Legal, and Finance to streamline renewal operations, ensure compliance, and deliver accurate contract documentation.• Tracked and reported on key renewal metrics including renewal rate, churn, and upsell opportunities, using insights to drive continuous improvement and executive visibility.• Handled complex renewal transactions (multi-year, enterprise-level) with precision, maintaining compliance while meeting both customer and organizational expectations.Vital Transition Projects• Salesforce Transition Testing: Actively contributed to the Salesforce system transition project by testing key renewal functionalities and providing detailed feedback to support platform enhancements and user adoption.• Co-Terming Standardization: Played a key role in the co-terming initiative involving over customer accounts—streamlining contract management by consolidating multiple subscriptions into single, unified renewal dates.

Education

  • New Horizon College of Engineering

    Bachelor of Commerce (B.Com.), Accounting

    2013 — 2016

  • St Joseph's Institute of Management

    Master of Business Administration - MBA, Finance

    2017 — 2019

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Nagarjun Javali — Senior Renewals Coordinator at OneAdvanced in Bengaluru, KA, IN | Unifers