Nagarjun Agarwal
Lead Consultant Quality
- Role
- Lead Consultant Quality at Infosys BPM
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Nagarjun Agarwal
Overall 17+ years of experience in BPO sector with 15+ years of extensive experience in Quality Management role with international & domestic accounts. Experience & Exposure to domains like Tech support, Telecom, ISP & B2B Collections in areas of both upstream & downstream. Possess strong exposer on Voice, Non-Voice, Chat & Email line of business along with good experience on Process improvement & Business intelligence. Exposure to ISO & COPC Certifications & knowledge in ITIL, Develop & Deployment of QMS & Six Sigma
Experience
Lead Consultant Quality
Dec 2022 — Present · Bengaluru, IN
Education
Gayathri Vidhya Parishad Degree College
BSc, MPCs
2004 — 2007
Indian Institute of Management, Calcutta
EPYP, Marketing
2008 — 2009
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