Nagaraju A

About Nagaraju A

I am a solution-oriented professional who thrives at the intersection of empathy and execution. I specialize in creating harmony within teams by delivering high-quality, precise results and maintaining an authentic, grounded presence. I am at my best when I can take a human-centered goal and translate it into a clear, actionable path forward.

Experience

1. Senior Manager

   Genpact

   Oct 2021 — Present · Hyderabad, IN

   A results-driven IT Project Manager and Certified Nexthink Administrator with 4+ years of experience in orchestrating complex IT transformations. I specialize in bridging the gap between deep Digital Employee Experience (DEX) analytics and strategic project execution.Project Leadership: Successfully managed end-to-end migrations and implementations, including large-scale shifts to Microsoft Defender and the adoption of CoreStack for Cloud FinOps/governance.Nexthink Expertise: Architecting the Nexthink platform (NQL, Remote Actions, Engage) to provide the critical endpoint data needed for pre/post-migration validation, risk assessment, and proactive remediation.

Education

• Osmania University

  Master of Business Administration - MBA

  2018 — 2020

• Osmania University

  Bachelor of Science (B.Sc.)

  1994 — 1997

Skills

• Training
• Management
• IT Operations
• Itil
• Itil V3 Foundation Certified
• Process Management
• Soft Skills
• Requirements Analysis
• Service Delivery
• Operations Management
• Service Management
• IT Strategy
• Vendor Management
• Team Management
• IT Service Management
• Offshoring
• Process Excellence
• Mis
• Employee Engagement
• Incident Management
• Itil Certified
• Transition Management
• Bpo