Nagabhushanam Jaddaiah
- Role
- Associate Director at Cognizant
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Nagabhushanam Jaddaiah
Experienced, Focused, self-motivated & energetic leader/Individual with around 23+ years…
Experience
Associate Director
Apr 2022 — Present
Managing and working on Amazon Connect Cloud Contact Center solutions, AWS services\\\\n- Expertise in Contact Center or CX Transformation to enable clients on their journey evolution to bring\\\\nOmni-Channel Conversational Experience or Digital Transformation Experience for end customers as\\\\nwell Agents or Supervisor or Business user\\\\n- Leading MLEU, Insurance portfolio on both Biz Dev and Service Delivery\\\\n- Defining and driving partner strategy globally\\\\n- Building new partner ecosystems and developing new routes to market with partners\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
Education
University of Madras
B.E, Electornics & Communication
1997 — 2001
University of Madras
MBA, Project Management
2008 — 2009
Massachusetts Institute of Technology
Applied Agentic AI for Organizational Transformation, Artificial Intelligence
Skills
- Vendor Management
- Servers
- Gateways
- Voip
- Pre-Sales
- Networking
- Unified Communications
- Network Design
- Integration
- Service Delivery
- Itil
- Cisco Technologies
- Telephony
- Program Management
- Voice Over Ip (Voip)
- Telecommunications
- Incident Management
- Sip Trunking
- Requirements Analysis
- Cisco Call Manager
- Cisco Systems Products
- Icm Scripting
- Pmp
- Consulting
- Ucce
- Solution Architecture
- Troubleshooting
- Project Management
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