Nafisa Kalam

WORK HISTORY

EDUCATION

SKILLS

ABOUT NAFISA KALAM

As a Senior Recruiter at Concentrix Global Services GmbH, I am responsible for identifying and hiring top talent for Customer Service, Sales & Marketing, and Technical Support Advisor roles. With years of experience in recruitment, I have honed my skills in conducting initial screening interviews and telephone interviews to identify the most qualified candidates. One of my key strengths is my ability to leverage various resources to source qualified candidates directly and indirectly. Whether it\'s through community organizations, print media, formal/informal networks, colleges, or trade associations, I have a proven track record of finding top talent in the industry. Throughout the hiring process, I work closely with operational managers, interviewers, and team members to ensure a smooth and efficient recruitment process. I also maintain accurate and concise records and reports using Applicant Tracking System (ATS) and HRIS tools. In addition to managing the finances of the Talent Acquisition team, I ensure compliance with all local rules and regulations related to hiring and recruiting. I have an in-depth knowledge of the job specifications for each role, including the experience, skills, and behavioral competencies needed for success. As a recruiter, I believe it is important to promote the company image to candidates and external service providers and ensure that the company is represented in the most accurate and appropriate way. I personally drive the highest standards of ethical behavior for all involved in the recruiting processes. Finally, I support the Human Resource team with onboarding to ensure that new hires have a positive experience and are set up for success. If you\'re looking for a dedicated and experienced recruiter to help you find the best talent for your team, please don\'t hesitate to reach out to me.