Nafis Hoque

About Nafis Hoque

I design and deliver scalable backend systems that improve reliability, streamline automation, and enable seamless integrations across complex platforms. My work focuses on building services and workflows that operate reliably at high volume and deliver measurable business impact. I bring over four years of experience developing enterprise-scale solutions in SAFe® Agile environments, with a strong emphasis on backend automation, integrations, and platform engineering. While my primary focus is backend development, I also have experience across the front end, which helps me collaborate effectively with full-stack teams and understand end-to-end system behavior.I am interested in opportunities with collaborative engineering teams where I can continue growing as a backend or full-stack software engineer, contribute to meaningful products, and help turn ambitious ideas into reliable, real-world solutions.

Experience

1. Backend Software Engineer at & t

   Amdocs

   Nov 2021 — Present · Alpharetta, GA, US

   Develop backend microservices for AT & T Gigapower fiber activation, automating IP allocation and device provisioning and reducing manual effort by 40%.• Design highly available backend services with retries, structured logging, and resilient error handling to improvereliability and reduce incidents.• Build and maintain REST APIs processing high-volume provisioning traffic across network systems, middleware,and ServiceNow.• Automate migration of 100K+ Granite network assets into ServiceNow CMDB using JavaScript, improving configuration accuracy by 45%.• Implement ServiceNow backend logic (Business Rules, Script Includes, Flow Designer, Fix Scripts) to automate provisioning, validation, and reconciliation workflows.• Partner with QA, product, and network engineering teams to resolve environment issues and reduce release delays by 30%.• Resolve 200+ Jira tickets across distributed systems, APIs, and databases while maintaining roughly 95% on-timedelivery.• Collaborate with network engineers to turn operational needs into scalable backend features, improving end-to-end activation flow performance.• Cloud Systems Excellence Award — AT & T GigaPower Project (Sep 2024)

Education

• Georgia State University

  Bachelor of Science - BS, Computer Science