Nafees Ahmad

About Nafees Ahmad

About me: I am a seasoned professional with deep experience in process, program and change management. My strengths include driving complex and cross-functional initiatives and leading high-performance teams. I have achieved success in implementing emerging technologies and digitalization in an enterprise setting, and am interested in building and leading competent teams and transformative programs in the future.Domain: IT | Telecom | Finance and banking | AviationCertification: TOGAF EA | PMP | 6Sigma GB | ITIL | CCNPRole-played: Business Process Transformation | Business Partner | Digital Transformation | Enterprise Architect | Business Process Re-engineering | Value stream management | Program manager | Solution Management | Product manager | Lean and Agile practitioner | Automation Lead | Business Analyst | Pre-sales consultant | Transition Manager | Delivery Manager | Line Management | Partner and Supplier Management

Experience

1. Program Manager - Next Generation ERP (Software Business)

   Nokia

   Oct 2021 — Present

   Lead a cross-BG /Cross-functional stakeholders’ team to gather, organize, and prioritize software business requirements in the forms of business scenarios, business models, capabilities, use cases and user stories- Drive common and standardized understanding of Nokia’s software business through various business model (PRTU, TRTU, SRS, Care, SaaS), pricing models (PAYG, PAYU, outcome-based) and delivery models (online/offline, multi-channels. project, CICD)- Define, design and update processes for SW business covering e2e Nokia process landscape from Create-to-Cash and Procure-to-Pay (create, sell, supply, deliver, P&D, enable and execute)- Perform strategic, capability and operational gap analysis of software business and its capabilities- Spearhead software business transformation from AS-IS state to intermediate and to TO-BE state through people, process, information, and technologies levers- Organize business process walkthrough, communication, and awareness sessions with business stakeholders- Steer standardization, integration, automation, and digitalization across business process landscape through multi-BG and multi-functional program management- Ensure close cooperation and alignment between strategic programs across business units and functions- Mitigate risks through interdependency alignment between ecosystem processes and programs (e.g, Salesforce, CPQ, MDM, Order mgmt, ERPs, subscription and entitlement mgmt, SW Supply chains and fulfillment)- Direct appraisal and selection of new technologies, tools and capabilities for automation and digitalization of SW processes- Direct e2e IT architecture and solution initiatives inline with future state of software business- Ensure successful deployment of large-scale transformations and changes through effective change management, communication, trainings and handover to operative and maintenance business functions.

Education

• SYMBIOSIS INTERNATIONAL UNIVERSITY

  Post Graduation Diploma in Information Technology, Information Technology

  2005 — 2007

• London Metropolitan University

  Master of Business Administration - MBA

• State Board of Technical Education and Training

  Diploma, Computer Engineering

  1995 — 1998

Skills

• Project Management
• Virtualization
• Pre-Sales
• Pmp
• Leadership
• Infrastructure
• Governance
• Networking
• Information Technology
• Program Management
• IT Operations
• IT Management
• IT Service Management
• Enterprise Portals
• Security
• Sdlc
• Change Management
• Solution Architecture
• Microsoft Certified Professional
• Ccnp
• Managed Services
• Integration
• Requirements Analysis
• Cloud Computing
• Process Improvement
• Project Delivery
• Data Center
• Consulting
• Testing
• Management
• Service Delivery
• Software Development
• Business Analysis
• Global Delivery
• Ccna
• Team Leadership
• Outsourcing
• Requirements Gathering
• Team Management
• Project Planning