Naeem Shaikh
Business Manager at Livspace | Ex Bonito Designs | Ex Mahindra Holidays | Ex Byjus |
- Role
- Business Manager at Livspace
- Location
- Kalyan, MH, IN
- LinkedIn followers
- 500 followers
About Naeem Shaikh
Business Manager at Livspace with experience in interior solutions, client handling, and solution-based sales. Previously worked with Bonito Designs, Mahindra Holidays, and BYJU’S. Known for strong communication, customer relationship building, and consistently driving results through trust and performance, with an overall 6–7 years of professional experience.
Experience
Business Manager
Jul 2025 — Present · Mumbai, IN
Lead a team of Interior Designers and Design Consultants to manage and convert interior design projects across modular and non-modular categories.Managed the complete customer lifecycle, ensuring a smooth experience from initial engagement to project handover.Acted as a key escalation point, ensuring timely resolution of customer and operational issues.Collaborated closely with cross-functional teams including vendors, category, finance, and installation teams for efficient project execution.Focused on team development through regular coaching, performance management, and process adherence.Ensured compliance with SOPs and quality standards to maintain a consistent and reliable customer experience.Tracked and improved performance metrics such as CSAT, timelines, and issue resolution efficiency.
Education
Mumbai University
BE Mechanical engineering
NUHS
Bharat College of engineering
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