Naeem Khan
Managed Services Engineer (Network and Network Security Engineer) @Six Degrees
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WORK HISTORY
Managed Services Engineer (Network and Network Security Engineer) @Six Degrees
Birmingham, GB
Responsible for troubleshooting and configuring cisco. Juniper network devices. • Respobsible for troubleshooting and make changes to MPLS, BGP, OSPF, IPsec VPN tunnels.• Firewalls (Palo Alto / Cisco ASA/ FortiGate), Juniper/Cisco Routers Switches – troubleshooting and change requests to live customer solutions.• Responsible for configuring Wireless Lan Controller and Wiresll access points.• Responsible for resolving technical incidents raised by clients profesionaly, efficiently and within the Service Level Agreement (SLA) using SNOW(Service Now) as a management tool.• Monitoring of network devices using NMS such as SolarWinds, Observium, Logic Monitor and Hostmonitor etc. • Responsible for troubleshooting and laising task with third-party suppliers to resolve IP, DSL, PSTN, FTTC, FTTX, DIA issues.• Responsible for circuit testing on BT, VM, TTB, Colt etc portals. • Experience working in a Data Centre and providing smart hands as regards backup tape changes following the set procedures, blades changes, battery changes etc.
EDUCATION
Birmingham City University
Master's degree, Cyber Security
Abasyn Universtiy Peshawar Pakistan
Master's degree, Computer Science
The City college Peshawar,Pakistan
Faculty of Science, Computer Science
Governament High School Haji Zai, Shabaqadar , Pakistan
Matric (Secondary School), Computer Science
University of Peshawar
Bachlor of Computer Science, Computer Science
ABOUT NAEEM KHAN
Passionate IT Professional and cyber security graduate from Birmingham City University with indispensable drive needed to resolve varieties of complex IT problems. Possessing effective IT skills, excellent working knowledge of CompTIA A+, CompTIA N+, CompTIA S+, ISC2 Certified, Microsoft Windows Server 2016R2, AZ-900, Microsoft Certified Professional (MCP), networking in Routing and Switching, Cisco Certified (CCNA) and Cisco Certified Network Professional certified (CCNP Enterprise).My working experience spanned a period of Seven (7) years and above, working as an IT Freelance, Onsite IT support engineer for different organisations concurrently, utilising my IT expertise in different areas of IT fields.
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