Nadya Kamyshnikova
Chief Human Resources Officer, Executive Board Member @Protek Group
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WORK HISTORY
Chief Human Resources Officer, Executive Board Member @Protek Group
Moscow, RU
Pharm Retail and online sales: brands Rigla, Zdravcity, Bud’ Zdorov, Zhivika. Sales volume 150+ billion rubles, number of pharmacies 4300+, headcount 16300+, 61 regions of the Russian Federation.Position objective: to ensure fulfillment of key turnover and profit targets with organic market expansion, building effective HR business processes, interaction with cross-services. Result: Ensured that the share of pharmacy HR expenses in gross profit was kept at or below the target level. Ensured +500 new pharmacy openings per year through improved engagement, conversion and candidate journey optimization.While the HH index fell (intensifying candidate shortages), provided- retail staffing from 96.4% to 96.7%- retail staff turnover from 29.8% to 25.1%; Increased efficiency of the training system- the average receipt of a trainee trained in offline training increased by 2.4%, the number of packages per receipt by 4.3%, the share of STM by 3.5%(LFL). Launched student programs and increased the conversion rate of employed trainees from 10% to 19%. Increased engagement from 51% to 63% or 92.4% be Happy Job index, ENPS 56.8%(with a benchmark of 40%) Increased productivity of operational staff (recruiters, hr admin specialists, payroll accountants) Launched programs to develop corporate culture and internal communications. Developed the health and safety function. Leader in the RAAS HR committee. Board member of Rigla Implemented: Digital services for internal client in recruitment, onboarding, motivation, training and assessment processes. HR team leadership development program through which operational efficiency initiatives were implemented.
EDUCATION
Deutsche Management Academie Niedersachsen & Business School of VSU
Master of Business Administration (M.B.A.)
Kingston University
Master’s Degree
CIPD Qualifications
Human Resources Management
Voronezh Higher School of Psychology
Diploma
The Russian Presidential Academy of National Economy and Public Administration (RANEPA)
Master’s Degree
Voronezh State University
Diploma Specialist
ABOUT NADYA KAMYSHNIKOVA
My Professional Pen Picture - Achievement of stable results and KPI growth in a business of 140 billion rubles with employees. Improving operational efficiency of the business in terms of HR- 18 years of experience in managing HR function in international and Russian market leading companies. Building and managing teams of up to 120 employees (including remote teams)- Budget management up to 22 billion rubles- Experience in integrating regional teams in M&A environment- Transformation of business processes: automation and standardization in HR processes- Expert knowledge of Russian Labour Law, Migration legislation and relevant Civil Laws- Very experienced at working in highly diverse international environments- Profound knowledge of international HR tools and procedures employee relations, recruitment, staffing and assessment, career development, compensation and benefits, employee engagement- Management of the Health and Safety function My Specialties: Industries: e-commerce, pharm retail, production/manufacturing, agro, B2B services (Oil & Gas, Minerals). Russian, American, Dutch and British companies- 11 years as a Chief Human Resources Officer incl. foreign manufactures over 5 years - Assoc CIPD - 4 years of Head of Compensation and Benefit experience- 6 years of HR Management Experience in Talent and Leadership Development – MBA (in management).#HR #HRD #recruiting #b2b #b2c #hrprocess #C&B #hrbrand #team #HRindustrial
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